Effective Date: 09-09-2025
Who we are. Rachel Weinstock (the “Company,” “we,” “us,” or “our”) provides coaching and educational services that support teens/pre‑teens and their families. Our website is https://rachelweinstock.com (the “Site”).
Scope. This Privacy Policy explains how we collect, use, and share information when you visit the Site, purchase or use our services, or interact with our emails and SMS/MMS (“texts”).
Information We Collect
Contact details (name, email, phone number, and mailing address).
Intake/family info you choose to share for coaching (e.g., goals, relevant background). We do not provide medical care or therapy.
Payment info processed by our payment processor(s) (we do not store full card numbers).
Communications you send us (forms, email, and texts if you opt in).
Usage data (IP address, device/browser type, pages viewed, referring URLs) via cookies and similar tools.
Children & parental consent. We coach minors with parent/guardian consent. We do not knowingly collect personal information directly from children
under 13 without verifiable parental consent.
How We Use Information
Provide and improve coaching and programs.
Communicate with you (email and, if you opt in, SMS/MMS).
Process payments and deliver services or digital content.
Send reminders, updates, and marketing (you can opt out any time).
Maintain security, prevent fraud, and comply with law.
SMS/MMS Program (A2P/CASL)
With your express consent, we may send texts about coaching updates, reminders, and promotions.
Message frequency: recurring; frequency varies
Message & data rates may apply.
Opt‑in: web form checkbox. Consent is not a condition of purchase.
Opt‑out: Text STOP to 647‑209‑3608 to cancel. Supported synonyms include END, CANCEL, UNSUBSCRIBE, and QUIT. For help, text HELP or contact us using the details below. You’ll receive a confirmation text.
Disclaimer: Delivery may be delayed; carriers are not liable for delayed or undelivered messages. Please notify us if you change your mobile number.
Cookies & Analytics
We use cookies and similar technologies to operate the Site and understand usage. You can control cookies in your browser settings.
How We Share Information
We share information with trusted service providers (hosting, payment processing, email/SMS platforms, analytics) who help us operate the Site and services; with authorities when required by law; and in connection with a business transfer. We do not sell personal information.
Data Retention
We keep information only as long as needed for the purposes above and to comply with legal/recordkeeping requirements. Typical retention for SMS consent logs is 24–36 months.
Your Choices
Email: Use the unsubscribe link in our emails.
SMS/MMS: Text STOP to opt out.
Cookies: Adjust browser settings to block or delete cookies.
Access/Deletion Requests: Depending on your location, you may have rights to request access or deletion. Contact us at the email below.
Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.
Changes
We may update this Privacy Policy. The “Effective Date” shows the latest revision.
Contact Us
Rachel Weinstock
Email: [email protected]
Phone: 647‑209‑3608
Website: https://rachelweinstock.com
Business Location: Toronto, Ontario, Canada